Refund Policy

Last Updated: September 13, 2026

We want customers to have a positive experience shopping with Outlaw Customs. This policy explains our general return and refund process.

Returns

Return eligibility may vary depending on the product and the supplier responsible for fulfilling the order.

If you would like to request a return, contact us within 30 days of receiving your order.

Returned products should generally be:

• Unused and unworn

• In their original condition

• In their original packaging when applicable

• Accompanied by proof of purchase

Please contact us before sending a product back. Return instructions and the appropriate return address may vary by product.

Non-Returnable Items

Certain products may not be eligible for return, including personalized or custom-made products, gift cards, final-sale items, and certain hygiene-sensitive products.

Any additional restrictions will be communicated when applicable.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible.

Please include your order information and photographs of the item when appropriate so we can review the issue.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will generally be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Original shipping charges may be non-refundable unless the product was damaged, defective, incorrect, or otherwise required by applicable law.

Return Shipping

Unless an item is defective, damaged, incorrect, or applicable law requires otherwise, customers may be responsible for return shipping costs.

Do not return an item to a supplier or address shown on the original package without first contacting us for return instructions.

Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

Contact

To request a return, refund, or cancellation, contact:

Outlaw Customs
Website: outlawcustoms.org
Email: Info@outlaw.com